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WIXBuilders Terms of Service


These terms of service (“Terms”) are entered between WIX Builders (“we”, “us” or “our”) AND you (“Customer”, or “your”). By accessing and/or by browsing the WIX Builders website; by clicking a box indicating your acceptance of these Terms; by executing an Order Form (as defined below), you acknowledge that you have read, understood and agree to be bound by these Terms and, to the extent applicable, our Privacy Policy, which can be found here.


You may not access the Services for purposes of benchmarking their availability, performance or functionality against similar providers or for any other competitive purposes. 


“Agreement” means the applicable Order Form, Privacy Policy and these Terms, including any additional policies and future modification and all materials referred to in these Terms.

“Confidential Information” means all non-public, confidential or proprietary information that one party or its representative makes available (“Disclosing Party”) to the other party (“Receiving Party”) in connection with the Agreement. Confidential Information includes, without limitation, the terms of the Agreement (including any Order Form), technical data, programs, code, trade secrets, marketing strategies, software, documentation, business information as well as information related to the past, present and future plans, ideas, business strategies, customers and suppliers of each party and its affiliates, as the case may be. Information already known to the Receiving Party prior to the receipt from the Disclosing Party, or public knowledge is not considered Confidential Information. 

“Customer” means the individual or legal entity user that obtains Services from WIX Builders pursuant to the Agreement. 

“Documentation” means works of authorship that we make generally available to you to use with the Services such as instructions for use of the Services. 

“Free Services” means any product, service or feature which does not form a part of our Services but which we may choose (in our sole discretion and on a case-by-case basis) to make available to you on your request. Free Services are explicitly excluded from Services. 

“Intellectual Property” means the following: all algorithms, application programming interfaces (APIs), concepts, Confidential Information, data, databases and data collections, designs, diagrams, documentation, drawings, flow charts, ideas and inventions (whether or not patentable or reduced to practice), know-how, materials, marketing and development plans, marks (including trademark, service mark, trade name of a party, brand names, product names, logos, and slogans), methods, models, architectures, procedures, processes, protocols, software code (in any form including source code and executable or object code), uniform resource identifiers including uniform resource locators (URLs), user interfaces, web sites, specifications, subroutines, techniques, works of authorship, and other forms of technology.

“Intellectual Property Rights” means all present and future rights of the following types, that may exist or be created under the laws of any jurisdiction in the world: (a) rights associated with works of authorship, including exclusive exploitation rights, copyrights, moral rights, and mask work rights; (b) trademark and trade name rights and similar rights; (c) trade secret rights; (d) patent and industrial property rights; (e) other proprietary rights in Intellectual Property of every kind and nature; and (f) rights in or relating to registrations, renewals, extensions, combinations, divisions, and reissues of, and applications for, any of the rights referred to in clauses (a) through (e) above.

“Order” or “Order Form” means the online ordering document submitted by you to us which contains your information including: your contact information, purchased products and services, Subscription Period and fees paid or payable. 

“Privacy Policy” means the document which sets out details of our collection and use of your personal information for the provision to you of our Services. The Privacy Policy forms part of the Agreement to which you agree to be bound.

“Services” means the products and services that are available to be ordered by you under an Order Form and specifically excludes any Free Services. 

“Subscription Period” refers to the period for which a Customer has signed up for support or maintenance of a certain Service.

“Your Data” means electronic data and information, including logos, pictures, slogans, art and other materials provided to us in connection with providing the Services or uploaded/added by the you directly into/at the Service and, where applicable, personal data, submitted to us by you or on your behalf.

“User” means any individual or a legal entity accepting these Terms or who is authorized by you to use the Services. Users may include you, your employees, consultants, or contractors.  


2.1 Provision of Services. Subject to the Agreement (including any applicable Order Form), we will do the following: (a) deliver to you within the agreed time the purchased Services in accordance with details provided in the Order Form including any inbound and outbound support, where applicable (b) use commercially reasonable efforts to ensure that hosting services are available 24 hours a day, 7 days a week except for: (i) scheduled or emergency maintenance; (ii) force majeure events, including an act of God, act of government, flood, fire, earthquake, war, terrorism, service provider failure, or denial of service attacks; or (iii) your acts or omissions.

2.2 Available Services. Detailed information on available Services can be found on our website:

2.3 Subscription Period(s). Your initial subscription period (“Initial Subscription Period”) shall be for a term of twelve (12) months. Thereafter, your Subscription Period shall auto-renew for additional twelve (12) month terms (each, a “Renewal Subscription Period”) provided however that you may terminate your subscription at any time upon not less than 30 days written notice to us prior to the expiration of the Initial Subscription Period or any Renewal Subscription Period of your intention to terminate. 

2.4 Modification. From time to time, we may modify any aspect of our Services to improve your user experience. We will not make any material changes to our Services without providing notice to you. 

2.5 Free Services. Upon your request, we may in our sole discretion make Free Services available to you subject to Section 7.3 below. Free Services are made available to you “as is”, at your sole risk and without any warranty whatsoever from us.


3.1 Acceptable Use. You will comply with these Terms, which set out the terms and conditions of your access to and use of our website and our Services, as well as our Privacy Policy which may be found at this link:

3.2 Usage Restrictions. You will comply with all applicable laws, rules, regulations and ordinances with respect to the performance of any of the obligations under the Agreement. You will not do the following: (a) modify, copy or create derivative works based on Services or any part thereof, (b) reverse engineer, disassemble, or decompile any of our Services or any part of them to try to determine the source code; (c) use or launch any automated system, including but not limited to, “robots”, “crawlers”, “spiders”, or “offline readers”; (d) use the Services in any manner that damages, disables, overburdens, or impairs the hosting platform or interferes with any other party's access and/or use of our services; (e) attempt to gain unauthorized access to underlying systems supporting the Services; or (f) access the Services other than through our interface. 

3.3 Your Responsibility. You will be responsible for the following: (a) User’s compliance with the Agreement (including all applicable third party end user agreements), Documentation and Order Form(s); (b) for the accuracy, quality and legality of Your Data and your use of Your Data with our Services; and (c) using commercially reasonable efforts to prevent unauthorized access to and use of Services and notifying us promptly of any unauthorized access. Any user ID and password you may have for the Services are confidential and you must maintain its confidentiality as well in accordance with Section 7.1 hereof.

3.4 You are specifically restricted from all of the following: (a) accessing and/or using our website or any of our Services in any way that is or may be damaging to our website or our ability to provide the Services; (b) using our website in any way that impacts user access to our website or Services; (c) using our website or Services contrary to the Agreement or any applicable laws and regulations, or in any way which may cause harm to our website, or to any person or business entity; (d) engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to the Services; 

3.5 Your Content

You hereby grant us the following:

3.5.1 A worldwide, royalty-free and sub-licensable license to use in connection with producing and delivering the Services, Your Data and any images or recordings of your facilities, properties or products or your employees, agents or clients as shall be created by us in the course of creating or delivering the Services and to list, represent, register or establish accounts or keywords on your behalf with third party media or other parties or services.


3.5.2 Consent to use Your Data to contact you, your employees agents or representatives via telephone, email or SMS in relation to delivery of the Services to you. Where Your Data contains any information or personal data belonging to any third party, including your employees, agents or representatives, you warrant and represent that you have obtained all requisite consents to provide us with this information.

3.5.3 A representation and warranty  that (i) you have full rights to use, broadcast and distribute Your Data and documentary substantiation for all the claims made therein, (ii) Your Data is truthful and not misrepresentative or misleading and does not plagiarize, libel, defame or harm any party, (iii) Your use of the Services will not invade the rights of privacy of any third party or otherwise infringe upon or violate the rights or property interests of any third party, and (iv) you will not use the Services except as permitted by the Agreement, including these Terms. 


3.5.4 An indemnity whereby you agree to indemnify and hold harmless WIX Builders and its affiliates and their respective officers, agents, partners, directors, shareholders, suppliers and employees from and against any loss, damages, liabilities, claims, demands, suits, expenses, including reasonable attorneys' fees, which any such party may incur arising out of or relating to: (i) Your Data or any modification, display and use by you of a Service (ii) claims that your products or services are defective, injurious or harmful or violate the rights of any third parties and (iii) claims predicated on a breach by you of the terms and conditions of your license to use the Services (or any part thereof) including any third party services.

3.6 Third Party Sites and Products. We or third parties may make available certain products and services to you as part of the Services. We may make available information about you and your use of the Services to these third-party providers in order to provide you with an enhanced user experience and/or any other customization of the Services requested by you. Third party products and services are not under our control. We do not endorse, warrant, guarantee the continued availability of any third-party products or services.  You agree and accept any end user agreement required for the acquisition of third-party products or services, and any exchange of data by you with an applicable third party is solely between you and the applicable third party as governed by any applicable third party end user agreement.


4.1 Fees

a) Fees for Services. You agree to promptly pay on demand all amounts due and payable for each Service, as specified in the applicable Order Form. 

b) Upfront Fee. This one-time setup fee (“Upfront Fee”) shall be payable immediately upon submission to us of the fully completed Order Form. The Upfront Fee is non-refundable. 

c) Subscription Fees.  Unless otherwise provided in the applicable Order Form, (i) the subscription fee is payable monthly in advance and will remain fixed during the term of the applicable Subscription Period; and (ii) the subscription fee is non-cancellable during the term of the Subscription Period and is non-refundable. 

4.2 Invoicing and Payment. All amounts invoiced are due and payable immediately, unless otherwise provided in the Order Form. You are responsible for providing complete and accurate billing and contact information to us and for notifying us of any changes to such information. 

4.3 Payment Method. You will pay all fees via credit card, Stripe or by such other payment type specified in the applicable Order Form. If you are making payments via credit card, you authorize us to use a third party to process payments, and consent to the disclosure of your payment information to such third party. 

4.4 Overdue Charges; Late or Non-Payment. If you do not pay the invoice by the due date, then without limiting our rights or remedies under the Agreement (a) those overdue charges may accrue interest at a rate of 2% of the outstanding balance per month, or the maximum rate permitted by law, whichever is lower, (b) we may suspend or terminate the current Subscription Period and the provisioning of all aspects of the Services, and/or (c) we may alter your payment terms on future purchases. 

4.5 Payment Dispute. You will notify us immediately if there is any issue with your invoice. We will not suspend the Services while you are disputing the applicable charges reasonably and in good faith and are cooperating diligently to resolve the dispute. 

4.6 Fee Increase. Our Fees for Services may be increased at any time upon thirty (30) days prior notice (via email) to you. 

4.7 Taxes. You are responsible for paying all taxes, levies or similar governmental assessment including, for example, sales, value-added or withholding taxes, associated with your purchases hereunder. Our fees do not include taxes, which we will charge as applicable and you will pay that amount. 


5.1 Term and Renewal. The Agreement commences on the date you first submit to us the applicable Order Form and will automatically renew for additional one (1) year terms, unless you give us notice of non-renewal at least 30 days before the end of the relevant Subscription Period. If you have purchased further Services during an on-going Subscription Period, the fees for these Services will be on a monthly basis (or annually as the case may be), unless otherwise indicated in your Order Form. 

5.2 No Early Termination; No Refunds. The Subscription Period will end on the expiration date and the subscription cannot be cancelled early. All fees are non-refundable. If you terminate the Agreement or any Services during the Subscription Period, you will continue to be liable for and you agree to pay any outstanding fees due and payable for the remainder of the Subscription Period. 

5.3 Termination/Suspension. We may suspend and/or terminate any User’s access to any or all Services without notice for any violation to the Agreement, delinquency in our system or in the use of our Services, or for non-payment of any amount due within 10 days after its due date. 

5.4 Effects of Termination. Upon expiration or termination of the Agreement for any reason: (a) your right to use or access the Services shall cease and we shall have no further obligation to make the Services available to you; (b) all rights and licences granted to you shall cease; and (c) any amounts owed to us under the Agreement shall be immediately due and payable. 

5.5 Return of Property. Upon expiry or termination of the Agreement, you may request within 30 days to export or download Your Data. After this 30-day period, we hold no obligation to maintain or provide any of Your Data and will delete or destroy all Your Data in our systems or otherwise in our possession, unless legally prohibited by applicable laws from doing so. 


6.1 Proprietary Rights. Save as provided in section 6.3 below, all our Services are protected by intellectual property laws, and all Intellectual Property Rights therein belong to and remain our property or, where applicable, that of our licensors and any third-party providers, and we retain all ownership rights to them. 

6.2 Limitations. Your rights to the Services shall be granted subject to the following limitations:  To the extent any Service contains copy, stock images, templates or any other pre-existing content or material provided from our library (“Our Data”), then you shall receive only a non-exclusive, non-transferable, worldwide, sub-licensable license to use Our Data for the term of the Agreement.  Ownership of Our Data shall remain at all times with us. You agree not to copy, rent, lease, sell, distribute, create derivative works of or use Our Data in any manner contrary to the Agreement. You have the right to access and use the Services subject to the terms of the Agreement. 

6.3 Your Rights; Your Data. You own and retain all rights to Your Data. You grant to us and any applicable third parties a limited right to use Your Data solely to the extent necessary to provide the Services to you pursuant to the Agreement. If you are using the Services on behalf of another party, then you represent and warrant that you have all sufficient and necessary rights and permissions to do so. Other than the licenses granted for use of Your Data during the term of the Agreement, we acquire no other right, title or interest from you or your licensors under the Agreement. 

6.4 Right to Use Feedback. You grant us an irrevocable right and license to use and incorporate into our Services any comments, suggestion, enhancement, recommendation, testimonials, correction or other feedback provided by you or Users, without any payment or attribution.  To the extent that we develop any updates, new versions or new releases of any of the Services, these will be owned exclusively by WIX Builders.

6.5 Publicity and Promotions. You grant to WIX Builders an irrevocable, non-transferable, non-exclusive, non-sublicensable, royalty-free license to use and display, portions of the Services provided to you, which may from time to time include your trade name(s), trademark(s), service mark(s), and logos (collectively, “Marks”) in promotional materials for WIX Builder’s business and services. 



7.1 CONFIDENTIALITY. During the term of this Agreement and following its expiration, all Confidential Information related to or obtained from either party shall be held in confidence by the Receiving Party to the same extent and in at least the same manner as its own confidential information. The Receiving Party will not use Confidential Information for any purpose outside the scope of the Agreement. The Receiving Party will limit access to Confidential Information to its employees, contractors, advisors and agents, who need access for purposes consistent with this Agreement. The Receiving Party will not disclose Confidential Information to any third party without a prior written consent of the Disclosing Party. Upon notice to the Disclosing Party, the Receiving Party may disclose Confidential Information to the extent compelled by law, to do so. 

7.2 INDEMNIFICATION. You will defend, indemnify and hold us harmless against any third party claim for losses or damages, demands, liabilities, obligations, penalties, fines  (each, an “Action”) brought by a third party under any theory of legal liability arising out of or related to any of the following: (a) your non-compliance with or breach of the Agreement, (b) actual or alleged use of the Services in violation of the Agreement or law, by you or by any person related to you under the Agreement regardless of whether such person has been authorized to use the Services, (c) your use of any third party services, or (d) any dispute between persons who claim to have authority to act for you in connection with the control of your account with us. We will notify you so you have the right to immediately take control of the defense and investigation of any Action and promptly provide you, at your expense, with any and all information and assistance reasonably requested by you to handle the matter. You shall not settle any Action on behalf of us or impose any obligations on us without our prior written consent.


a) DISCLAIMER. We and our affiliates and agents make no representations or warranties regarding the integrity, accuracy, completeness, success, profitability, reliability, availability or expected opportunities associated with our Services or data made available from the Services. Application Programming Interfaces (“APIs”) may not be available at all times. We provide Services, as well as any applicable Free Services, “AS IS” and “AS AVAILABLE”, without warranty of any kind, and disclaim all express or implied warranties, including without limitation warranties of merchantability, fitness for a particular purpose, performance, accuracy, reliability and non-infringement. This disclaimer of warranty constitutes an essential part of the Agreement. 

b) NO INDIRECT DAMAGES. The parties agree that the allocations of risk made in this Agreement are reasonable. To the extent permitted by law, in no event shall either party be liable for any indirect, incidental, special or consequential damages, business information, good will, loss of profits or revenue, or other pecuniary loss, arising under or in connection with the Agreement. 

c) LIMITATION OF LIABILITY. In no event shall our aggregate liability under the Agreement exceed, the lesser of: £1,000 or the total amount paid by you for the Subscription Period immediately preceding the event that gave rise to the liability. The foregoing limitation will apply regardless of whether such liability is based on breach of contract or tort (including negligence), strict liability, breach of a fundamental term or otherwise, but will not limit your liability or obligations under the Agreement regarding payment of fees, indemnification or for violation of our intellectual property rights. IF YOU ARE USING FREE SERVICES, THIS LIMITATION SHALL NOT APPLY TO YOU, AND IF WE ARE DETERMINED TO HAVE ANY LIABILITY TO YOU OR ANY THIRD PARTY ARISING FROM YOUR USE OF FREE SERVICES, THEN OUR AGGREGATE LIABILITY WILL BE LIMITED TO ONE HUNDRED GBP.

d) FREE SERVICES. To the extent that you benefit from the use of our Free Services, we shall not have any liability to you whatsoever with regard to the selection, implementation or use of such Free Services. 

e) THIRD PARTY PRODUCTS AND SERVICES. We disclaim all liability with respect to third party products that you use pursuant to the Agreement in relation to the Services. In no event shall WIX Builders be responsible for any breaches in security or loss of data caused as a result of the incorporation and/or use in any Services of third party services including any Free Services. 

7.4 NO-EXCLUSIVITY AND INDEPENDENT CONTRACTOR. The Agreement does not create any agency, partnership, joint venture, employment or franchisor or franchisee relationship.  Furthermore, no labor relationship between WIX Builders and you or your employees is created hereby. Neither party has the right or authority to, and will not, assume or create any obligation of any nature whatsoever on behalf of the other party or bind the other party in any respect whatsoever.  

8. Miscellaneous

8.1 Amendment; Entire Agreement; Precedence. The Agreement, including all appendices and Order Form(s), along with our Privacy Policy and these Terms, is the final, complete and exclusive agreement between us and you with respect to the subject matter hereof and supersedes all prior or contemporaneous communications and understandings. To the extent of any conflict or inconsistency in the documents constituting the Agreement, these Terms shall control. We may update and change these Terms at any time and such change will be posted here at: For any material change to the Agreement, we will send prior notice via email or SMS notification. The updated Agreement will have an indication of its effective and binding date, for example, Terms of Service will have “Last Modified” or “Effective As of” or such similar language. We encourage you to check the Agreement on a regular basis. Please notify us in writing if you do not agree with any changes within thirty (30) days. 

8.2 No Waiver. Delay in exercising any right or remedy will not be a waiver of such right or remedy. No course of dealings between you and us shall be construed as a waiver of any subsequent breach or modification hereof. A waiver on one occasion will not be a waiver of any right or remedy on any future occasion.

8.3 Severability. If, in any jurisdiction, any part of the Agreement is unenforceable, such provision is ineffective without invalidating the remaining provisions of the Agreement and such unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of original provision.

8.4 Interpretation. Where the word “including” or “includes” is used in the Agreement, it means “including (or includes) without limitation”. 

8.5 Assignment. Your rights and obligations under the Agreement may not be assigned, delegated, or otherwise transferred by you, in whole or in part, by operation of law or otherwise.  Any attempted assignment, delegation, or transfer in violation of the foregoing will be null and void. 

8.6 Third Party Beneficiaries. Nothing in this Agreement, express or implied, is intended to or shall confer upon any third-party person or entity any right, benefit or remedy of any nature whatsoever under or by reason of the Agreement.

8.7 Governing Law; Venue. This Agreement shall be governed by, and construed in accordance with the laws of the Netherlands, without regard to its conflict of laws principles. You irrevocably consent to the jurisdiction of the appropriate courts located in the Netherlands for the resolution of any disputes arising out of the Agreement. 

Terms of Service

WIXBuilders Privacy Policy

Last updated 9th September, 2019

The following information sets out our policy (“Privacy Policy”) regarding the collection, use and disclosure of personal information we receive from customers and/or users of our website ( 



What this Policy Covers

WIX Builders takes privacy very seriously and we are committed to protecting the privacy and security of your Personal Information (as defined below). This policy outlines our ongoing obligations to you in respect of how we manage your Personal Information which is in accordance with the requirements of applicable data protection and privacy laws including the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter “GDPR” and together with other applicable data protection laws, collectively “Data Protection Legislation”). 


Identity of the data controller

WIX Builders is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you. We are required under Data Protection Legislation to notify you of the information contained in this privacy notice.


It is important that you read this notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information.


What is Personal Information and why do we collect it?

Personal information (“Personal Information”) is any information that is capable of being used to identify an individual. Categories of personal information we may collect, store and use include: 


  • Personal and business contact details such as names, addresses, email addresses, telephone numbers and IP addresses.

  • Voice recordings, photos and video recordings, where appropriate and submitted by you for use in connection with our services.

  • Company registration number and other relevant business information.

Personal Information may be obtained by us in several ways including via telephone consultations for order fulfillment, email correspondence, Log Data (as defined below) collected via our website from cookies uploaded by you or from third parties. 


We collect Personal Information for the primary purpose of providing our services to you or for marketing purposes to contact you with newsletters or promotional materials. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing (See further below, under: Contact Details).

When we collect Personal Information we will, where appropriate, explain to you why we are collecting the information and how we plan to use it. We do not provide your Personal Information to third parties except to third party providers with your knowledge and consent or as required by law.


You may withdraw your consent at any time by contacting us using our contact details below.


Our lawful bases for processing your data

We will use your personal information in the following circumstances:


  • To administer and manage our relationship with you, including to set up and maintain your accounts with us and with third parties service providers selected by you;

  • To process orders from you for our products and services;

  • To deal with any (written or verbal) enquiries that we may receive from you;

  • To comply with any applicable laws and regulations.

  • Where it is necessary for our legitimate interests or those of a third party and your interests and fundamental rights do not override those interests.



1. Log Data 

As is the case with many websites, we collect information that your browser sends whenever you visit our website ("Log Data"). 


This Log Data may include information such as your computer's internet protocol ("IP") address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics. 


In addition, we may use third party services such as Google Analytics (discussed further below) that collect, monitor and analyze this data. 


2. Cookies 

Like many sites, we use “Cookies” to collect information. Cookies are text files with small amounts of data, which may include an anonymous unique identifier and are meant to improve the site’s functionality and the user’s experiences with it.


Cookies are sent to your browser from a web site and is stored on your computer's hard drive. 


There are various types of cookies, including (1) analytical cookies, (2) performance cookies, and (3) functional cookies.


  • Analytical cookies: used for collecting anonymous information about the use of our website. The information is used only to improve our website's quality and functionality.

  • performance cookies: used to determine which advertisement affects a consumer's purchase decision.

  • Functional cookies: used to make our website function properly, for example by recording the contents of a shopping cart


You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some portions of our website. 


3. Sensitive Information

Sensitive information includes information or opinions about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.


We do not in the ordinary course collect any sensitive information as this is not usually required for the provision of our services to you.



We will not collect any Personal Information from you without first having received your consent. This consent may be withdrawn by you at any time (with effect for the future) by notifying us in writing. You do not need to provide us with a reason for your decision however you should bear in mind that this may affect our ability to provide our services to you.


You consent to our use of your Personal Information for the provision of the Services to you and to our use of sub-processors, wherever located, where required to deliver these services to you. In some cases, these sub-processors may be located outside the EU and may be within a jurisdiction accepted by the European Council to have adequate protection. Where this is not the case, we will ensure that appropriate measures are taken to comply with the requirements of Data Protection Legislation including, where appropriate, GDPR.


Your Right to Object

Despite granting us your consent for the collection, processing or use of your Personal Information, we remind you that you may also object to the nature or extent of the use of the Personal Information.


Where this is the case, it is sufficient for you to contact us to inform us of your decision by using the contact details below.


Data Storage

We only store such data that is required, and solely for as long as this is necessary, to provide our services and/or for as long as we are obligated to do so by law. In the latter case, your Personal Information is deleted when the storage requirement no longer applies.


When your Personal Information is no longer needed for the purpose for which it was obtained (or by law), we will take reasonable steps to destroy or permanently de-identify your Personal Information by encryption or similar means. 


Access to your Personal Information

You may at any time access the Personal Information we hold about you, request a copy and update and/or correct it, as necessary, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing using the contact details listed below.


We will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.


In order to protect your Personal Information, we may require identification from you before releasing the requested information. This measure is also for your protection.


Disclosure of Personal Information to Third Parties

Your Personal Information may be disclosed in a number of circumstances including the following:


  • Third parties where you consent to the use or disclosure for fulfillment of our services to you; and

  • where it is necessary to administer the working relationship with you or where we have another legitimate interest in doing so, or where required or authorised by law.


Recipients of your data may include third-party service providers selected by you for inclusion in a product or service that you request from us or a regulator or to otherwise comply with the law.  Where we do so, we will require third parties to respect the security of your data and to treat it in accordance with the law.


Where you select third party providers as part of the product or services you request from us, please note that you will be bound by their end user terms including their use of sub-processors, whether located within or outside of the EU. It is your choice whether you wish to use such third-party services and consent to processing of your information by sub-processors located outside of the EU.


Other Third Parties used by us include:


Google Analytics 

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses Cookies which allow your use of our website to be analyzed. The information generated by the Cookie on your use of this website (including your IP address) is transmitted to, and stored by, Google. Google uses this information on our behalf to analyze your use of the website and compile reports on website activity. However, IP anonymization is activated on this website, which means that your IP address will be abbreviated by Google. 


You may adjust the settings in your browser software to prevent Cookies from being saved; however, if you do so, you may not be able to benefit from the full functionality of our website. You can also prevent the data generated by the Cookie relating to your use of the website (including your IP address) from being recorded and processed by Google by downloading and installing the browser plugin that is available by following this link:



Our website uses a plugin for the social network, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). 

If you click on a page of our website that contains this plugin, your browser establishes a direct connection with Facebook’s servers. Facebook directly transfers the plugin content to your browser which embeds it into the website. We cannot influence the scope of data that Facebook collects with the help of this plugin, and the information we provide here is limited to our current understanding. 


The plugin informs Facebook that you accessed that page of our website. If you are logged into Facebook, Facebook can assign the visit to your Facebook account. If you interact with the plugin, e.g. by clicking on the "Like" button or entering a comment, the corresponding information is transmitted from your browser directly to Facebook, where it will be saved. If you are not a member of Facebook, it is still possible for Facebook to identify and save your IP address.


For information on the purpose and scope of the data collection and the further processing and use of the data by Facebook, your rights in this regard and the settings that you can adjust to protect your privacy, please consult Facebook's data protection information:

If you are a member of Facebook and want to prevent Facebook from collecting data on you via our website and linking this data to your member data stored with Facebook, you must log out of Facebook before you visit our website.



Our website also includes the Twitter plugin, which appears as Twitter’s logo. If you click on a page of our website that contains this plugin, your browser establishes a direct, brief connection with the plugin's servers and transmits your IP address. It is not possible to identify you solely on the basis of this IP address. Under certain circumstances, the platform provider can save a Cookie on your computer in the process. You may decide whether you want to allow these Cookies or not by adjusting the settings in your internet browser.


For further details regarding the purpose and scope of the data collection and the further processing and use of the data by Twitter, your rights in this regard and the settings that you can adjust to protect your privacy, please consult Twitter’s data protection information:


Data from Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.


Security of Personal Information

The security of your Personal Information is important to us. We strive to safeguard your Personal Information by using current encrypted connections as a general rule to protect any Personal Information exchanged between you and us via our website. 


We also take technical and organizational precautions to protect your Personal Information from accidental or wilful manipulation, loss, destruction or from access by unauthorized individuals. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know.


Where we use sub-processors, whether within or outside the EU, we ensure that we have appropriate agreements in place, that they offer adequate protection and implement security measures in accordance with the requirements of applicable Data Protection Legislation.


We continuously review and, where recommended, improve our data processing and security measures on an ongoing basis in line with technological advancements.  However, you should note that since no method of transmission over the Internet, or method of electronic storage, is 100% secure, we cannot guarantee its absolute security. 


We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach in accordance with our legal requirement to do so.


How we decide how long to retain your data

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.


 To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.


Changes to Privacy Policy 

This Privacy Policy is effective as of 9th September, 2019 and will remain in effect except with respect to any changes in its provisions in the future, which will take effect immediately after being posted on this page. 


We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. After your initial consent, your continued use of our services after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. 


If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.


Contact Details:

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at: 



Last updated: 9th September, 2019.

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